How long have you been in the dental industry? What position do you currently hold?
I have been working in the dental field for over 35 years. I am the President of Bent Ericksen & Associates…the dental industry’s “go-to” resource for Human Resources and Employment and Compliance.
What is your favorite part of working in your industry?
My favorite part is knowing what a positive difference we make for the practices we work with and the lives of the employees who work there…from reducing misunderstandings and stress to contributing to greater financial success for everyone…this is very rewarding.
How long have you been a member of ODEA? Why did you join?
I have been involved with ODEA as a resource and presenter from the time ODEA was started. We see and appreciate the valuable and vital role that ODEA members play. Through education and available resources, our objective is to support ODEA members being more effective, knowledgeable and successful in their careers.
What services does your company provide for dental front office professionals?
As Human Resources and Employment Compliance specialists, we provide materials, resources and education to support success with the three major HR components: 1) Foundational Elements (job descriptions, policy manuals, employee handbooks and personnel forms). 2) Recruitment/Hiring (job definition, recruiting, screening, interviewing, job-match assessments, skills assessments and reference/background checking), and 3) Retention and Teambuilding (performance management, bonus- incentive plans, communication and appreciation in the workplace). All with ongoing “hot line” support and updates.
What is your favorite activity outside of work? How do you spend your time?
I am passionate about health and well-being…whether that be in the form of a class, seminar, physical endeavors, or a good book. I also enjoy taking advantage of all of the outdoor activities that living Oregon provides.
Tell us something surprising about yourself!
Time and weather permitting I love riding my motorcycle.